Shipping policy
Thank you for shopping with us! We strive to provide you with a hassle-free shopping experience. Please read our shipping policy below to understand the process.
1. Processing Time
Order Processing: All orders are processed within 1-2 business days (Monday through Friday. Once your order is processed, you will receive a confirmation email with tracking information.
Order Delays: In rare cases, orders may take longer to process due to high demand or issues with our suppliers. If there are any delays, we will notify you via email.
2. Shipping Delivery Times
• Standard Shipping: Estimated Delivery: 5-7 business days.
• Expedited Shipping:
◦ Estimated Delivery: 2-3 business days.
• Overnight Shipping:
◦ Estimated Delivery: 1 business day.
• International Shipping:
◦ We currently offer international shipping to selected countries.
◦ Estimated Delivery: 7-14 business days.
3. Shipping Carrier
We partner with Shipping Carriers like USPS, UPS, FedEx, DHL to deliver your packages. Once your order has been shipped, you'll receive an email with tracking information.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order using the provided link. If you have not received tracking information within 3 business days of your order, please contact us at lolofficialapparel@gmail.com for assistance.
5. Shipping Address
Please make sure that the shipping address entered at checkout is accurate. We cannot change the shipping address once the order has been processed. If a mistake is made, please contact us immediately to make adjustments before we ship your order.
6. Lost Packages
• Lost Package: If your package is lost or delayed beyond the estimated delivery time, please contact us. We will open an investigation with the shipping carrier.
Thank you for choosing LOL Apparel! We appreciate your business and hope you enjoy your purchase.